Free 60-second computer problem checker
What is wrong with your computer?
Choose what you see. We will narrow down the likely cause and show the most sensible next step—DIY tools, software, an upgrade, or a replacement computer.
✓ No account required✓ No software download✓ Beginner-friendly
Step 10% complete
Start here
What kind of problem are you having?
Pick the closest match. You can go back at any time.
Choose the right level of help
Need More Advanced Computer Check?
Use the free online checker for immediate direction, or continue with the downloadable toolkit when you need a more detailed, reusable troubleshooting process.
| What You Receive | Free Online Check Fast guidance right now | More Detailed Advanced Troubleshooting Kit Reusable digital download |
|---|---|---|
| Guided symptom questions | ✓ Quick path | ✓ Expanded paths |
| Likely problem direction | ✓ Included | ✓ Included |
| Recommended next steps | ✓ Immediate steps | ✓ Detailed workflow |
| Works without internet | — | ✓ Opens offline in a browser |
| Printable repair log | — | ✓ Included |
| Technician handoff worksheet | — | ✓ Included |
| Reusable for future problems | Use this webpage again | ✓ Keep the downloaded files |
| Account or subscription | None | None |
| Best choice when… | You need a quick starting point. | You want a deeper check, printable records, and offline access. Start the Advanced Computer Check → Digital download. Nothing is shipped. |
How the computer decision engine works
The tool uses your answers to identify common symptom patterns such as power failure, display problems, slow performance, malware symptoms, storage failure, overheating, Wi-Fi issues, battery problems, and situations where replacing the computer may be more economical than repairing it.