Free 60-second computer problem checker
What is wrong with your computer?
Choose what you see. We will narrow down the likely cause and show the most sensible next step—DIY tools, software, an upgrade, or a replacement computer.
✓ No account required✓ No software download✓ Beginner-friendly
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What kind of problem are you having?
Pick the closest match. You can go back at any time.
How the computer decision engine works
The tool uses your answers to identify common symptom patterns such as power failure, display problems, slow performance, malware symptoms, storage failure, overheating, Wi-Fi issues, battery problems, and situations where replacing the computer may be more economical than repairing it.